Redefining Industrial Vehicle Value Chainwith Native AI Intelligence
Global leading application of LLM for industrial vehicles.
Industrial Vehicle LLM Application
AI-Powered After-Sales Service · Three Core Capabilities
Smart Knowledge Q&A · Fault Diagnosis
Precise after-sales knowledge queries powered by LLM, covering lithium batteries, drive systems, brake systems and more. Supports fault code interpretation and troubleshooting for motors, steering, hydraulics and chargers, with seamless human agent handoff.
System Ready.
Smart Parts Recommendation · Claims Assist
Enter vehicle model, serial number and part name to get instant purchase links. In claims scenarios, AI analyzes conversation content in real-time, guiding users through the claims process and form completion for both whole-machine and parts claims.
System Ready.
Smart Escalation · AI-Assisted Agent Support
When AI cannot resolve complex issues, the system auto-detects and seamlessly transfers to a human agent with full conversation context and diagnostic history. Meanwhile, AI generates real-time handling suggestions and reference solutions for agents, enabling faster decisions and shorter resolution times — a dual-safety-net of AI + human support.
System Ready.
Your 24/7 AI Digital Engineer
Anywhere, Anytime, Any Language
Multilingual Agent
Supports 50+ languages with native interaction. Instantly retrieves distinct enterprise knowledge (Manuals, BOMs, Case Studies) to provide precise, factory-standard solutions.
Diagnostic Agent
Powered by a Large Model Inference Engine, we achieve a 95%+ first-time diagnostic accuracy, transforming 'tacit expert knowledge' into 'standardized digital assets'.
Parts & Supply Chain Agent
Seamlessly integrating with your proprietary parts inventory (ERP/SAP). Instant SKU matching upon fault detection guarantees a precise, automated supply chain closed-loop.
Asset Health Monitor
Leveraging BOCI (Battery Over-Capacity Index) & MOCI (Motor Over-Capacity Index) to precisely quantify 'Configuration Bubbles' and 'Performance Surplus', empowering global lessors to optimize residual asset values.
Predictive Maintenance Engine
Aggregates real-time T-Box telemetry data, using AI to detect subtle anomalies in voltage, temperature, and more. Shift from 'reactive firefighting' to 'proactive prevention', with 3-day advance fault warnings to minimize unplanned downtime.
Multi-modal Visual Agent
Integrates CLIP vision model for 'Photo-to-Part' and 'Nameplate Recognition'. Technicians simply upload a photo of a component or nameplate, and the system instantly performs cross-modal retrieval to lock down material info.
Pre-sales Consultant Agent
Your all-in-one sales co-pilot: Deep analysis of industry RFPs and competitor specs, generating targeted technical responses and configuration proposals in milliseconds. Free your sales team from 'searching for data' to focus on 'winning deals'.
Intelligent Warranty Adjudicator
Automatically correlates repair orders with enterprise warranty policies. AI pre-screens claim eligibility and document completeness, transforming complex 'manual review' into 'automated adjudication' to shorten dealer payment cycles.
Multilingual Agent
Supports 50+ languages with native interaction. Instantly retrieves distinct enterprise knowledge (Manuals, BOMs, Case Studies) to provide precise, factory-standard solutions.
Diagnostic Agent
Powered by a Large Model Inference Engine, we achieve a 95%+ first-time diagnostic accuracy, transforming 'tacit expert knowledge' into 'standardized digital assets'.
Parts & Supply Chain Agent
Seamlessly integrating with your proprietary parts inventory (ERP/SAP). Instant SKU matching upon fault detection guarantees a precise, automated supply chain closed-loop.
Asset Health Monitor
Leveraging BOCI (Battery Over-Capacity Index) & MOCI (Motor Over-Capacity Index) to precisely quantify 'Configuration Bubbles' and 'Performance Surplus', empowering global lessors to optimize residual asset values.
Predictive Maintenance Engine
Aggregates real-time T-Box telemetry data, using AI to detect subtle anomalies in voltage, temperature, and more. Shift from 'reactive firefighting' to 'proactive prevention', with 3-day advance fault warnings to minimize unplanned downtime.
Multi-modal Visual Agent
Integrates CLIP vision model for 'Photo-to-Part' and 'Nameplate Recognition'. Technicians simply upload a photo of a component or nameplate, and the system instantly performs cross-modal retrieval to lock down material info.
Pre-sales Consultant Agent
Your all-in-one sales co-pilot: Deep analysis of industry RFPs and competitor specs, generating targeted technical responses and configuration proposals in milliseconds. Free your sales team from 'searching for data' to focus on 'winning deals'.
Intelligent Warranty Adjudicator
Automatically correlates repair orders with enterprise warranty policies. AI pre-screens claim eligibility and document completeness, transforming complex 'manual review' into 'automated adjudication' to shorten dealer payment cycles.
Strategic Partner | Powered by AWS
“Secure Foundation, AI-Native Speed. Built on a hybrid AWS architecture (EC2/S3) ensuring strict data compliance and 60% lower latency. Powered by Amazon Bedrock, we deliver high-throughput Generative AI inference, enabling our 'Digital Engineer' agents to provide millisecond-level responses globally.”
Hybrid Architecture
Sensitive data stays local Inference power in the cloud
Zero Trust Security
AWS VPC isolation Financial-grade security perimeter
Certified Excellence, Proven Capability
National-level qualifications and global tech recognition validate our technical prowess
China National "Little Giant" Enterprise
Certified by China's MIIT for specialized, refined, distinctive, and innovative advantages in industrial vehicle intelligence.
2024 NVIDIA Inception · Honor Enterprise
Selected from 300+ applicants for our industrial vehicle LLM, multimodal multi-Agent collaboration, and computer vision capabilities.
